Yes, we require a letter from your solicitor confirming that they are acting on your behalf. You can send this by:
Post to: STA Legal, 28 Turkey Court, Turkey Mill Business Park, Ashford Road, Maidstone, Kent, ME14 5PP
Email to: [email protected]
Yes, where we have permission from you to do so and confirmation that the debt management company has agreed to act on your behalf.
You can nominate a friend or relative as a third party to communicate with us on your behalf, we require authorisation from you before we speak with them. You can provide authorisation by:
Post: Provide signed written authority confirming the third party’s full name and post to:
STA Legal, 28 Turkey Court, Turkey Mill Business Park, Ashford Road, Maidstone, Kent, ME14 5PP
Email: Provide a scanned copy of your signed authority and email to:
Phone: Call 01622 584 660, completing security and confirming the full name of the person you’d like to authorise. The nominated third party will need to confirm their name and your security details each time they contact us on your behalf.